• Service



TeamviewerStart TeamViewer

1. Call us under telephone number +49 6134 605 123

2. Start TeamViewer “QuickSupport” by hitting this link: 

    “TeamViewer QuickSupport”

3. Select “Run” from the appearing Pop-up Menu and confirm any security pop-ups. 
Remote connection will be possible as soon as the green light in lower left corner indicates. 
As soon as the application is fully available, please provide your Elster contact with “Your ID”, your Elster contact starts to establish the connection and will ask for the password. Please provide it!

Connection will be established which is indicated by the TeamViewer pane.

TeamViewer Info

TeamViewer allows us to watch the screen of a remote PC via the Internet so that applications can be discussed and worked on together.

Sirections can be switched or the session can be disconnected at any time from the TeamViewer Control panel with a simple mouse click.

How secure is TeamViewer?
All TeamViewer versions use full encryption. Encryption is based on 1024bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream. Security and privacy have always been a top priority during development.